AUTOMATE YOUR BASICS
Review & Reputation Management
Build trust, improve visibility and increase customer confidence with automated review collection.
A strong online reputation is essential for any business. Customers rely on recent, consistent reviews to decide who to trust, and search engines reward businesses with regular positive feedback. The Wrightway Works Review System helps you gather more reviews, manage feedback and improve your online presence without adding extra work to your team.
Instead of manually asking customers for reviews or trying to follow up one by one, the system does it automatically. Every completed purchase, booking or interaction becomes an opportunity to request feedback, helping you grow your reputation steadily and reliably.
FEATURES
What the system includes
A look at some key features
Automatic Follow-Up with your customers
Send review invitations automatically by email or text after appointments, purchases or interactions.
Connect all your review sites together
Guide customers to leave feedback on the platforms that matter most to your business, such as Google and Facebook.
Manage and Nurture Reviews from your whole customerbase
Send reminders to customers who have not yet responded, increasing the likelihood of receiving more reviews. You can also re-engage past customers who have not yet left a review
Review Tracking Dashboard
Monitor new reviews, ratings and customer sentiment in one central location.
Take action on feedback and transform a negative experience into a positive review
Capture private feedback from customers who may not leave a public review, helping you identify areas for improvement.
Grow Your Customer List
Automatically add customers to your system when they leave feedback, allowing future follow-ups or marketing if appropriate.